Kent Hospital has developed a Patient and Family Advisory Council to work with hospital leadership, clinical staff, patients and/or families to help enhance the patient-hospital relationship.  The council’s mission is to foster this relationship between our patients and their families with Kent Hospital and their healthcare team.

Kent is looking to recruit members who will advise on the best way to create and maintain a patient and family-centered care culture. Members will be asked to help identify opportunities for improving the patient and family experience and to advise on policies and best practices to support such a culture.

“The advisory council works as a team between patients, families and caregivers to ensure that the care provided and the overall hospital experience are meeting the needs of the patients,” said Michael Dacey, MD, FACP, president and COO of Kent Hospital in a release. “We enjoy hearing the feedback and suggestions from our patients and members of our community. By working with the Patient and Family Advisory Council it allows us to further improve the patient experience and the quality of care here at Kent.” 

Those interested in serving on the council and are a patient or former patient at Kent Hospital or know someone who is interested should contact Susan Crossley, patient feedback coordinator, at 737-7000 ext. 31464 or scrossley@kentri.org. Members will be expected to attend quarterly meetings and provide input on care delivery, programs and policies and generate new ideas for improving operations and facilities. Members may also be asked to serve on other hospital committees to represent the patient and family perspective.