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So, I get a bill out of nowhere for 2016. Two days later I get a letter from DMV saying I am being blocked. To be honest, I am not sure I owe the money or not. Each year at tax time I go to tax office and get a copy of my taxes I paid and confirm I am all paid up. But suddenly out of no where, I owe for three years ago? And I have been registering my cars no problem (two cars since 2016) so I have no idea. This screams of ineptitude. It seems for sure that the tax office is a mess. With the fiscal problems we are having, to see this kind of stuff is embarrassing as a lifelong resident of the city (I'm almost 60!). But wait, it gets worse! I go online to the Tyler Technologies site (Warwick Self Service). What a joke of a site! If you can figure out how to query, which I did after 5 or 10 minutes, the records are woefully out of date with many missing years. So I called the tax office. (I behaved myself and was nice.) The girl asks me my name and tell me I owe "X". I tell her I'm not sure. She says go online to pay. I tell her the website stinks and is wrong. She says I'm clicking the wrong links. (I'm not sure how she knew that?). I go back to site. Nothing. (I'm being nice here.) Come on, Warwick! We can do better than this. If our elected public officials can't get this worked out, its time for new blood. For a city the size of Warwick, this is embarrassing.